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Case study — Gateworks

Every part. Every order.
One connected system.

Gateworks had the products, the inventory, and the local reputation. What it needed was a digital counter that could help a contractor find the right part, buy it, choose pickup or delivery, and hand the order directly to the team fulfilling it.

Explore Gateworks ↗
gateworks.store
Gateworks industrial supply storefront with search, product departments, and pickup order tracking

Project type

Commerce platformOperations software

Industry

Gate hardwareMetal supply

Capabilities

Product strategyUX & UIDevelopmentCommerce
The platform, live

Storefront and operations. One system.

Explore the responsive Gateworks storefront inside either frame—the same product catalog, search, pricing, and order experience across desktop and mobile.

Desktop · scroll to explore

Mobile · scroll to explore

The challenge

An industrial catalog was still trapped behind the counter.

Contractors knew Gateworks had the hardware and steel they needed. But finding a specific hinge, tube size, or replacement part still meant a phone call, a counter visit, and staff time spent checking availability.

Gateworks department catalog with filters, stock counts, and product cards
Catalog discovery — departments, product imagery, availability, and trade-ready details.
What we built

The website became a working part of the order desk.

We designed the storefront and staff console as one connected product. The same catalog, inventory, customer, and order data moves cleanly from search to purchase, then into pickup or delivery. That connection is where our custom e-commerce development and operations software work together.

Search, departments, model numbers, dimensions, and SKUs built around trade language Live pricing and availability presented at the moment of purchase Card and wallet checkout with warehouse pickup or delivery A staff order queue connected to the same catalog and customer data
Gateworks product page with options, live inventory, pricing, pickup, and delivery
Product detail — exact options, live stock, pricing, and fulfillment in one decision path.
Behind the storefront

The order does not disappear after checkout.

A staff console turns each purchase into an accountable workflow. New orders move through confirmation, picking, ready status, delivery, and completion—with the customer, job, total, and next action visible in one queue.

Gateworks operations console showing live order stages and fulfillment actions
Operations — one queue connects each online order to the team fulfilling it.
915
Catalog items organized into a searchable product system
24/7
Access to products, pricing, stock, and ordering
1
Connected workflow from customer search to completed order
Nathan Staker
Project lead

Nathan Staker

Nathan leads architecture, back-end systems, and automation—making systems reliable, scalable, and aligned with how the business actually runs.

For Gateworks, that meant treating catalog structure, customer ordering, fulfillment state, and staff actions as one connected product instead of separate tools.

Could your catalog become a working operating system?

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