Selected work

Gateworks Supply Storefront + operations console

Find the part.Fill the order.Find the part.Fill theorder.

Collins Creative designed and built a storefront and a staff console for Gateworks Supply, a Bakersfield metal and gate-hardware supplier. Contractors search a 915-product catalog and choose pickup or delivery; the counter sees each order as a pick ticket.

The Gateworks storefront homepage: Find every part. Order it online, a search bar for tube sizes and part numbers, department shortcuts, and a pickup order card
ClientGateworks Supply (founder-owned)
StatusWorking demo with test checkout
Catalog915 products in nine departments
Our roleCommerce UX, storefront, operations console, front-end build

The storefront, interactive

Search it.
Build a cart.

Search by part name, tube size, or SKU, open a product, and walk the cart to checkout. The Staff console link in the top bar opens the operations side.

This copy runs entirely in your browser. Checkout creates a test order with no payment, and the sign-in screens are demo flows.

The challenge

The catalog lived behind the counter.

A supply order is specific: a 3 by 3 tube in 11 gauge, a self-closing hinge, a latch by part number. Finding the right one, checking stock, and arranging pickup usually meant a phone call or a trip to the counter.

The store had to speak the trade's language, then hand every order to the people who pull it from the shelf without anyone retyping it.

Trade searchPickup or deliveryCounter handoff
Catalog results for hinge: 47 matching products, a department list with counts for all nine departments, an in-stock filter, and a saved quotes prompt
Trade search. One search reaches all nine departments, with counts beside each so a buyer can narrow by department or stock.

The buying path

Stock, price, and pickup
in one decision.

A product page answers the questions a contractor would otherwise call about: how many are on hand and where, what it costs per unit, and how it gets to the job.

Checkout starts with that same choice, warehouse pickup or job-site delivery, before anything else is asked.

A hinge product page with stock counts for the main warehouse, north yard, and south yard, an in-stock badge, a pickup or delivery badge, unit price, quantity stepper, add to cart, and specifications
Product detail. Stock is split by location under the product, and the price block keeps quantity, add to cart, and a quote button together.
Checkout with numbered steps: warehouse pickup or job-site delivery, pickup details, an optional job and PO reference, and a test checkout step, beside an order summary with a Place test order button
Checkout. Four numbered steps: fulfillment, pickup or delivery details, a job or PO reference, then payment. In this build the last step is labeled as a test order.

Behind the storefront

Every order lands
as work to do.

Orders from the storefront arrive in a staff console built on the same store. The queue shows each order's stage, pickup or delivery, total, and the one action that moves it forward.

Staff sign in by profile, so each change is recorded in the order's activity log under a name.

  1. NewPlaced online
  2. ConfirmedAccepted by the counter
  3. PickingPulled from the bins
  4. ReadyAt the pickup desk or on the truck
  5. CompletePicked up or delivered
Order queue

What needs action now.

The staff order queue: counts for new, confirmed, picking, delivery or ready, and complete orders above a table of orders with stage, pickup or delivery type, total, and an action button on each row
Stage counts sit above a table where every row carries its next step: Confirm order, Start picking, Mark ready, or Out for delivery.
Order detail

A pick ticket, not an email.

Order GW-2060: a five-stage fulfillment bar, a pick ticket listing four items with bin locations and quantities, a print ticket button, and pickup, customer, and totals panels
Each line shows its bin and quantity, with a checkbox to mark it picked and a printable ticket. Shown with the demo's sample orders.

On a phone

Ordered from the truck.
Picked from the floor.

On a phone the search bar stays at the top of every page and departments become a scrolling row. Checkout stacks the pickup and delivery choice first.

The staff console reflows too: stage counts become a two-column grid and each order becomes a card with its action button.

The Gateworks homepage on a phone with the search bar, department row, and a full-width search button
Search first.
Checkout on a phone with warehouse pickup and job-site delivery stacked as the first step
Pickup or delivery.
The staff order queue on a phone with stage counts in a grid and an order card with a Confirm order button
The queue, as cards.

What we made

One store,
two sides.

  1. Trade catalog and search

    915 products across nine departments, searchable by name, size, or SKU, with department counts and an in-stock filter.

  2. Product and cart

    Stock by location, unit pricing, quantity controls, and carts that can be saved as quotes.

  3. Pickup or delivery checkout

    A four-step checkout that starts with fulfillment and takes a job or PO reference. Payment runs in test mode.

  4. Staff operations console

    An order queue, pick tickets with bin locations, pickup and delivery views, catalog and customer screens, and a per-order activity log.

Checkout is where
the counter's work begins.
Nathan Staker

Project lead

Nathan Staker

Nathan led the architecture, the shared order store, and the operations console that connects the storefront to the people filling each order.

The deciding judgment was to treat the catalog, cart, order, and fulfillment stage as one record. The customer's order and the counter's pick ticket are the same data, viewed from two sides.

Meet the studio

Your next chapter

Still taking
orders by phone?

If your catalog lives behind a counter, we can put it online and route every order straight to the people who fill it.

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The Gateworks staff order queue